Healthcare IT Support
When it comes to the Healthcare Industry in Australia, Interwise IT has IT solutions and support services to keep your business operating at its peak
- Fast Response IT Support
- Proven IT Solutions
- Automated Resolution of recurring problems
- Effective Monitoring to increase performance and decrease downtime.
- Valuable advice & Guidance
- Fair & Competitive Prices
COMPLETE IT
SERVICES
- IT Helpdesk
- Cloud Services
- Phone Services
- IT Solutions
- Internet & Networking
- Hardware & Software
Interwise IT is specially aligned to support Healthcare businesses of all types but particularly General Practice Clinics.
We have cost-effective IT Support packages designed specifically for Healthcare that will save you money while delivering exceptional IT Service quality.
We have automation and monitoring systems designed specifically for common healthcare software – this ensures your business receives unmatched IT Uptime and minimised IT incidents.
Our technicians keep up to date with changes in the Healthcare sector within Australia and Regular internal training means you dont have to tell us how to use your software.
GP Software we support
Best Practice Premiere
Medical Director Pracsoft
Medical Director Clinical
Zedmed
Testimonials
IT Packages to Suit you
No pushy sales tactics, choose the package you feel most comfortable with
On-Demand IT
Request as much or as little IT Support as you want on a hourly rate basis. Suited to businesses that take care of most of their IT themselves and need an experienced IT Provider to depend on when the need arises.
Managed Workplace
3 Levels of Premium IT Support & Service packages that include fixed price labour and proactive effort to keep your business operational while you focus on your business rather than IT.
Automatically Fix IT Problems
Imagine if common IT problems were fixes as they happened and resolved before you were able to log a ticket. Welcome to Interwise IT Automation.
We have automation built to resolve issues with:
- Patient Electronic Result Transmission
- Patient Electronic Result Importing to various Primary Care Software packages
- Online Appointment Software
- Common Primary Care Software
Remote Access
We understand that Doctors need to have secure access to their patient files while away from the clinic. Interwise IT provides a secure remote access solution to GP’s that performs well and is extremely cost effective.
Secure Access
Secured with high level encryption using a unique off-site VPN gateway that doesnt slow down your internet browsing
24×7 Monitored Security
Open ports and login failures monitored 24/7 by Interwise IT
SOFTWARE UPDATES MADE EASY
- Full communication from schedule to post deployment including properly communicating upcoming changes
- Backups Completed before deployment just in case something doesnt go to plan
- Deployed After-Hours at a convenient time when your doctors don’t need access to your software
- Manual Testing after update to ensure your system is available when you return to work the next day
SOFTWARE MIGRATIONS MADE EASY
- 100% successful
- Thorough Testing phase
- Experience with multiple conversion vendors
- Easy to collaborate
- With minimal disruption
- On time & On Budget
Software Conversions we have experience with:
- Medical Director Clinical to Best Practice Premiere
- Zedmed to Best Practice Premiere
- Zedmed to Medical Director Clinical
- Medical Spectrum to Best Practice Premiere
Radiology & Pathology Vendors we work with
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