What are
Managed Services

Each IT Provider offers ‘Managed Services’ a little differently.  In general Managed Services is the maintenance, software and sometimes hardware involved in a task, bundled together as a service.

Managed services are better for the customer and  IT Service Provider because the dynamic to keep the service profitable is about making the service offered as efficient and reliable as possible.  The more efficient and reliable the service is, the more profitable it is for the IT provider and the better quality service the customer will receive.

See our Managed Services below for more information…

 

Our Managed Services

Our Managed Workplace service bundles the Managed Services that are right for you

Our Managed Antivirus service protects your endpoint devices from threats.

Interwise IT ensure the software is kept up to date and is maintained to properly protect your devices. Find Out More

Managed security software updates
Managed regular threat scans
Managed Threat Management
Leading Virus Protection Software
Ransomware Protection
Monthly Threat Summary Report

Managed Patches

Our Managed Patches service keeps your software up to date.  We perform software updates after hours so your systems remain available during busy times & we distribute updates from a central device to keep data usage and bandwidth usage low. Find Out More

Managed software updates
Reduce Data Usage
Reduce Data Usage
Patches installed after hours
 Monthly Patch Status Report

Managed Anti-Spam

Our Managed Anti-Spam service filters your email of unwanted junk & threats so this improves productivity & security.  We centrally manage customer email quarantines remotely.  The filtering service also queues mail if your mail server becomes unavailable.  Find Out More

 Email Quarantine Management
 Protection from Phishing & Virus Threats
 Access to your own filtering interface
 Email Archiving add-on available
 Monthly Anti-Spam Status Report
 Business Continuity

Managed Cloud Backup

Our Managed Cloud Backup service offers effective protection of your data.  We monitor and maintain your backups for you. 

Backups are encrypted and stored in the cloud and on-site for fast recovery.  Find Out More

 Off-site Backups without intervention
 Limited Bandwidth Usage
 Recover to Virtual Machine or Bare Metal
 Data Deduplication keeps storage low
 Continuous incremental ensure fast backups

Managed Workstation

Our Managed Workstation service ensures your workstations are kept clean and tidy to ensure the maximum return of productivity for your investment. Proactive monitoring aims prevent problems before they arise, reducing the risk of downtime.  Find Out More

 System Monitoring & Alerts
 Asset Tracking
Warranty Management
 Regular System Maintenance
 Monthly Health Summary Report

Managed Server

Our Managed Server service ensures your servers are kept running at their potential and proactive measures ensure your servers remain available at all times.  Increase uptime and service quality with our managed services.
Find Out More

 Server Monitoring & Alerts
 Asset Tracking
Warranty Management
 Regular System Maintenance
 Monthly Health Summary Report

Managed IT Monitoring

Critical systems and services should be monitored for performance and availability.  This reduces the response time to resolve and also gives a history of long term performance. It is an effective way to prevent problems and reduce downtime.  Find Out More

 IT System Monitoring
 IT Service Availability Alerts
IT Service Performance Alerts
 Historical availability & Performance Data
 Monthly Summary Report

Managed Website

Add our Managed Website service to your website and we’ll monitor website uptime, perform website updates, test your contact & order forms, perform regular security checks along with important SEO optimisation tweaks.  Find Out More

 Website Monitoring & Alerts
 Wordpress Plugin, Theme & Core Updates
 Website Security Updates
 Website SEO Optimisations
 Website Contact Form & Order Verification
Monthly Website Performance Report