What are
On-Demand IT Services
We realize our Managed Workplace solution is not for all customers so we continue to offer IT Services as you require (on-demand).
On-Demand IT Services can also be suitable for customers with their own internal IT staff that sometimes need a little extra IT assistance or advice.
Our Managed Services are available to On-Demand arrangements to provide the flexibility your business requires.
Feature Comparison
On-Demand IT Services |
|
Managed Workplace |
| Fast Response IT Service | ||
|---|---|---|
| Experienced IT Team | ||
| Documented IT Processes | ||
| Fixed Price IT Support | ||
| 24x7 IT Monitoring | ||
| Regular IT Maintenance | ||
| Asset Management | ||
| Available | Managed Antivirus | |
| Available | Managed Patch | |
| Available | Managed Anti-Spam | |
| Available | Managed Cloud Backup | |
| Available | Managed IT Monitoring | |
| Managed Workstation | ||
| Managed Server | ||
| Available | Managed Website | |
| ONLY Managed Services | Monthly Reports |
On-Demand IT Services |
|
| Fast Response IT Service | |
|---|---|
| Experienced IT Team | |
| Documented IT Processes | |
| Fixed Price IT Support | |
| 24x7 IT Monitoring | |
| Regular IT Maintenance | |
| Asset Management | |
| Managed Antivirus | Available |
| Managed Patch | Available |
| Managed Anti-Spam | Available |
| Managed Cloud Backup | Available |
| Managed IT Monitoring | Available |
| Managed Workstation | |
| Managed Server | |
| Managed Website | Available |
| Monthly Reports | ONLY Managed Services |
Managed Workplace |
|
| Fast Response IT Service | |
|---|---|
| Experienced IT Team | |
| Documented IT Processes | |
| Fixed Price IT Support | |
| 24x7 IT Monitoring | |
| Regular IT Maintenance | |
| Asset Management | |
| Managed Antivirus | |
| Managed Patch | |
| Managed Anti-Spam | |
| Managed Cloud Backup | |
| Managed IT Monitoring | |
| Managed Workstation | |
| Managed Server | |
| Managed Website | |
| Monthly Reports | |
IT Support Methods
Phone Support
Technicians are on standby to take your call, we pride ourselves in fast response and resolution.
Test our response time by calling us on
1300 468 379
Remote Support
We have customised advanced remote support systems to exceed the remote capabilities of our competitors.
Remote Support tasks are usually completed faster than on-site visits.
On-Site Support
Skilled Technicians available to visit on-site to fix IT problems.
We carry spare IT equipment on-board to ensure your systems are fixed on the first visit.