What are
On-Demand IT Services
We realize our fully featured Managed Workplace package is not for all customers so we continue to offer IT Services as you require (on-demand) with some necessary basic inclusions such as Endpoint Security.
On-Demand IT Services can also be suitable for customers with their own internal IT staff that sometimes need a little extra IT assistance or advice.
Our Managed Services are available to On-Demand arrangements to provide the flexibility your business requires.
Feature Comparison
On-Demand IT Services | Managed Workplace | |
| Experienced IT Team | ||
|---|---|---|
| Access to Your IT Documentation | ||
| Customer Portal Access | ||
| Remote IT Support | Unlimited | |
| 24×7 IT Monitoring | ||
| Regular IT Maintenance | ||
| Asset Management | ||
| Managed Antivirus | ||
| Add-On | Managed Anti-Spam | |
| Add-On | Managed Cloud Backup | |
| Add-On | Managed IT Monitoring | |
| Managed Patch | ||
| Managed Workstation | ||
| Managed Server | ||
| Add-On | Managed Website | |
| ONLY Managed Services | Monthly Reports |
IT Support Methods
Phone Support
Technicians are on standby to take your call, we pride ourselves in fast response and resolution.
Test our response time by calling us on
1300 468 379
Remote Support
We have customised advanced remote support systems to exceed the remote capabilities of our competitors.
Remote Support tasks are usually completed faster than on-site visits.
On-Site Support
Skilled Technicians available to visit on-site to fix IT problems.
We carry spare IT equipment on-board to ensure your systems are fixed on the first visit.